Returns & Exchanges
At Occidental Leather, we stand behind the craftsmanship of our premium leather goods and offer a 30-day return window for items in original, unused condition. We are committed to ensuring your gear meets the highest standards of quality and performance for your professional needs.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused leather goods in their original packaging, ensuring all tags are attached and the items are securely padded to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Refund or Exchange
Once our artisans inspect the returned items for quality compliance, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing